Topics

1. Challenges to eGovernment
Identity Management – including Authentication, Privacy; Ethics. How to increase take-up of eGovernment services?

2. Knowledge Management
Intellectual capital in local/national government; e-I: Intelligent use of systems in government, knowledge management policies and strategies.

3. Legal, Security and Trust Issues in eGovernment
Legal and security issues promoting or inhibiting the adoption of eGovernment models, trust issues.

4. Measuring eGovernment
What are the benefits and economics of eGovernment?; eGovernment success factors and inhibitors; Methodologies, tools and metrics for assessing the effectiveness of eGovernment; delivery channels for government services; attaining social value from electronic government; political accountability; measuring eGovernment – What benchmarks should be used? Payback periods; web-based information quality.

5. eParticipation
How technology can improve the participation process; ICT and the case of deliberative administration; using blogs and wikis to enhance participation; eGovernment as an enabler of public administrative reform at government level. Citizens' wider access to ICTs, and the skills and tools to generate and distribute content.

6. mGovernment
Emerging mGovernment, transformation from eGovernment to mGovernment (e2mGovernment).

7. Additional Topics
eGovernment standards (GIS, eLearning, eDocument, etc,) interoperability frameworks; performance appraisal of eServices, eInclusion and digital divide; software development strategies and policies (FOSS/Open source and Proprietary Software), the role of eGovernment in social and economic development.